Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

Recall Date: 2018-09-25

Source Link: https://cpsc.gov/Recalls/2018/Provata-Health-Recalls-Promotional-Activity-Trackers-Due-to-Burn-Hazard



Name of Product:
Provata activity trackers
Hazard:

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Remedy:
Replace
Recall Date:
September 25, 2018
Units:
About 30,000

Recall Details

Description:

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word “Provata” and “Activity Tracker [color]” printed on the front cover.

Remedy:

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Incidents/Injuries:

The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

Sold At:
Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
Manufacturer(s):
Million Concept Electronic (Shenzhen) Co., Ltd., of China
Importer(s):

Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Distributor(s):
Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.
Manufactured In:
China
Recall number:
18-231


Contact:

Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com  and click on “Recall” at the top of the page for more information.



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