Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

Recall Date: 2017-12-05

Source Link: https://cpsc.gov/Recalls/2018/Netgear-Recalls-Power-Adapters-for-Outdoor-Cameras-Due-to-Fire-Hazard



Name of Product:
Power adapters for outdoor Arlo cameras
Hazard:

Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

Remedy:
Refund
Recall Date:
December 05, 2017
Units:
About 7,300 (In addition, about 400 were sold in Canada)

Recall Details

Description:

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras. This recall only involves the VMA4700 aftermarket model sold separately. The model number “VMA4700” can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. “Arlo” is printed on the front of the adapter. The cord measures about eight feet long.

Remedy:

Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Incidents/Injuries:

The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.

Sold At:
Fry’s electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.
Importer(s):

Netgear Inc., of San Jose, Calif.

Distributor(s):
Netgear Inc., of San Jose, Calif.
Manufactured In:
China
Recall number:
18-047


Contact:

Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.



Photos:



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