Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard

Recall Date: 2018-06-12

Source Link: https://cpsc.gov/Recalls/2018/Ketra-Recalls-to-Inspect-Recessed-Downlights-Due-to-Electrical-Shock-Hazard



Name of Product:
Ketra D3 recessed downlights
Hazard:

The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.

Remedy:
Repair
Recall Date:
June 12, 2018
Units:
About 3,400

Recall Details

Description:

This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture.  Only downlights with date codes between K4816 and K1118 are included in this recall.  The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.

Remedy:

Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products. 

Incidents/Injuries:

The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported. 

Sold At:
Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.
Importer(s):

Ketra, Inc., of Austin, Texas

Manufactured In:
China
Recall number:
18-175


Contact:

Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.



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